Bad English…
I was working with call center industry for almost 5 years. And given I have been dealing with foreigners most of the time and we are not allowed to disclose our locations, (say even if the customer noticed our native accent, we should still say that we are located in U.S.), we need to really sound like Americans or Brits, depends which account you will be handling.
Mostly of the accounts I handled were U.S. clients so I need to undergo this American Accent training with none other than Anne Cook. Dang she is really good. But since I am a Filipino, I think there would still be slip of the tongue when it comes to this English language. The common problems of Filipinos I think would be the P and the F, the B and V. Most of the time, they interchange this with one another for example “pe-der” (this should be “F”ea=ther), fey-per (this should be “P”ey-per) and the likes. Also the “Th” sounds.
Hmm, I think this is the classic Filipino English which is mostly shown during our Accent training classes. This is why I just so love Rex Navarette. I know some people think he is kinda racist but common, he is stand up comedian, and I think most of them do this as well.
Yeah see the P and the F. 
Maritess is also funny..
Basically this are videos that shows that we need to have to improve our English if we are really serious in getting in the call center industry. But sometimes, I think when I was in this industry, I find some of the agents so TH (trying hard) when they try to imitate the way black people speak. For me, I think, they sounded like this:
Yeah, the more harder you try to sound like those black or put some twangs the more it ends up in disaster. Example the beach ends up with short e and it sound like BITCH!. Common dude, speak in your normal way. Don’t be so trying so hard. You look like a mess.
I’d rather listen to this person. Who thinks that the title of Mariah Carey’s song Without you is Ken Lee. I think she has more excuse in English language since I think only few speaks fluent English in Bulgaria.
Hmm, now I wonder, do I also speak that bad. But hey, so far in my stay in the call center, none of my customers during escalations of my agents thinks I am not located in U.S. so as my agents.
Maybe, I should not be confident enough. I should still improve my English.
Let go
It breaks your heart to see the one you love happy with someone else but it’s more painful to know that the one you love is unhappy with you. A sad thing about life is when you meet someone and fall in love, only to find out in the end that it was never meant to be and that you have wasted years on someone who wasn’t worth it. If he isn’t worth it now he’s not going to be worth it a year or 10 years from now. The one who’s right for you is out there waiting! Let go…
Be thankful with what you have…
Before you say an unkind word – Think of someone who can’t speak.
Before you complain about the taste of your food – Think of someone who has nothing to eat.
Before you complain about your husband or wife – Think of someone who’s crying out to GOD for a companion.
Today before you complain about life – Think of someone who went too early to heaven.
Before you complain about your children – Think of someone who desires children but they’re barren.
Before you argue about your dirty house someone didn’t clean or sweep – Think of the people who are living in the streets.
Before whining about the distance you drive – Think of someone who walks the same distance with their feet.
And when you are tired and complain about your job – Think of the unemployed, the disabled, and those who wish they had your job.
Before you think of pointing the finger or condemning another – Remember that not one of us is without sin and we all answer to one MAKER.
And when depressing thoughts seem to get you down – Put a smile on your face and thank GOD you’re alive and still around.
The happiest people don’t necessarily have the best of everything; they just make the best of everything they have.
